IT/Network Support Specialist

TrackMan Baseball is looking for a resourceful, innovative, self-starter to take ownership of IT and Technical support for our network of stadium and remote data collection systems.

About TrackMan

TrackMan develops, manufactures and sells 3D ball flight measurement equipment used in a variety of sports. Today, TrackMan is the world leader in golf ball flight and club data measurements and the company is considered to have set the industry standards for accuracy in golf and baseball.

TrackMan Baseball measures stuff – the location, trajectory and spin rate of pitched and batted balls – and provides real-time feedback for coaching and a new set of statistics for analyzing player performance. TrackMan Baseball is used by the majority of Major League baseball teams and premier NCAA, international and amateur baseball programs. Additionally, TrackMan is used for R&D, marketing, and media purposes by equipment manufacturers to develop more effective products and broadcasters to enhance content and analytical capabilities.

Position Description / Responsibilities

Candidate will be responsible for overseeing and maintaining internal IT, Cloud services and supporting a network of distributed system located in Major League, Minor League and NCAA baseball stadiums, and amateur baseball tournaments. Responsible for effective installation/configuration, operation, and maintenance of systems hardware and software, proactive monitoring of critical and network systems and troubleshooting. Candidate will support the company in the overall design and implementation of IT systems.

Responsibilities include, but are not limited to the following:

• Optimize, develop and implement monitoring efforts and system building.
• Design, develop and document solutions for troubleshooting
• Interact with internal and external IT and non-IT personnel when setting systems and diagnosing problems.
• Manage a team, set schedules and develop escalation policies for a network operations center

Required skills:

• Comfortable working on Windows & UNIX operation systems
• Proficient with backup and disaster recovery plans
• Experience system building and automation
• Strong organizational, analytical and problem solving skills
• Strong ability to multi-task /change focus quickly, ability to deal with unexpected events
• Strong technical documentation skills

Desired Skills:

• Experience in programming both scripted and compiled languages.
• Proficient with Microsoft SQL Server, working knowledge of relational database.
• Knowledge of No-SQL databases
• Experience with Cloud Services like Azure and Amazon

Education and Work Experience

• Degree in Computer Science or related field experience.
• 2+ years of experience managing IT

Location, Compensation & Application

• Application: Send resume and cover letter to: np@trackman.dk
• Location: This position is full time and based in Stamford, CT. Salary
• Compensation: Commensurate with experience.

About TrackMan Inc.

TrackMan Inc. is a US based subsidiary of TrackMan A/S.

TrackMan A/S has developed a range of products for the golf market and is considered the gold standard in measurement of ball flight and swing path. TrackMan’s golf products are used by top touring professionals, teaching pros, broadcasters and governing bodies.

TrackMan Inc. is based in Stamford, CT, about 30 miles north of New York City.  TrackMan, Inc. introduced 3D Doppler radar technology to the baseball industry and the technology is now used by more than half of Major League Baseball teams.  TrackMan, Inc. is revolutionizing baseball data by measuring the full trajectory of both the pitch and hit and has been featured in publications such as the New York Times, Sports Illustrated and ESPN.

Manager of IT and Technical Support

TrackMan Baseball is looking for a resourceful, innovative, self-starter to take ownership of IT and Technical support for our network of stadium and remote data collection systems.

About TrackMan

TrackMan develops, manufactures and sells 3D ball flight measurement equipment used in a variety of sports. Today, TrackMan is the world leader in golf ball flight and club data measurements and the company is considered to have set the industry standards for accuracy in golf and baseball.

TrackMan Baseball measures stuff – the location, trajectory and spin rate of pitched and batted balls – and provides real-time feedback for coaching and a new set of statistics for analyzing player performance. TrackMan Baseball is used by the majority of Major League baseball teams and premier NCAA, international and amateur baseball programs. Additionally, TrackMan is used for R&D, marketing, and media purposes by equipment manufacturers to develop more effective products and broadcasters to enhance content and analytical capabilities.

Position Description / Responsibilities

Candidate will be responsible for overseeing and maintaining internal IT, Cloud services and supporting a network of distributed system located in Major League, Minor League and NCAA baseball stadiums, and amateur baseball tournaments. Responsible for effective installation/configuration, operation, and maintenance of systems hardware and software, proactive monitoring of critical and network systems and troubleshooting. Candidate will support the company in the overall design and implementation of IT systems.

Responsibilities include, but are not limited to the following

• Optimize, develop and implement monitoring efforts and system building.
• Design, develop and document solutions for troubleshooting
• Interact with internal and external IT and non-IT personnel when setting systems and diagnosing problems.
• Manage a team, set schedules and develop escalation policies for a network operations center

Required skills:

• Comfortable working on Windows & UNIX operation systems
• Proficient with backup and disaster recovery plans
• Experience system building and automation
• Strong organizational, analytical and problem solving skills
• Strong ability to multi-task /change focus quickly, ability to deal with unexpected events
• Strong technical documentation skills

Desired Skills

• Experience in programming both scripted and compiled languages.
• Proficient with Microsoft SQL Server, working knowledge of relational database.
• Knowledge of No-SQL databases
• Experience with Cloud Services like Azure and Amazon

Education and Work Experience

• Degree in Computer Science or related field experience.
• 2+ years of experience managing IT

Location, Compensation & Application

Location: This position is full time and based in Stamford, CT. Salary

Compensation: Commensurate with experience.

Application: Send resume and cover letter to: np@trackman.dk

About TrackMan Inc.

TrackMan Inc. is a US based subsidiary of TrackMan A/S.

TrackMan A/S has developed a range of products for the golf market and is considered the gold standard in measurement of ball flight and swing path. TrackMan’s golf products are used by top touring professionals, teaching pros, broadcasters and governing bodies.

TrackMan Inc. is based in Stamford, CT, about 30 miles north of New York City.  TrackMan, Inc. introduced 3D Doppler radar technology to the baseball industry and the technology is now used by more than half of Major League Baseball teams.  TrackMan, Inc. is revolutionizing baseball data by measuring the full trajectory of both the pitch and hit and has been featured in publications such as the New York Times, Sports Illustrated and ESPN.

• Proficiency in an object-oriented programming language such as Python, C#, Java, etc.
• Ability to work independently and collaboratively
• Strong attention to detail and ability to work well with others

• Bachelors or Masters degree in Computer Science or a related field.
• Strong knowledge of relational and non-relational databases such as SQL and MongoDB
• Experience working with large baseball related data-sets.
• R or another scripting language experience is a plus.